Installing a new printer driver can be a tricky process, especially if you are unfamiliar with the process. More often than not, if you have installed a new driver and your printer still won’t work, there may be a few steps that you need to take in order to get it working properly. The following are some potential solutions that might help you get your printer working after installing a new driver:
1. Check your Printer Connections: Make sure all the cables connecting your PC to the printer are connected securely and the power is switched on. If any cables are disconnected, this may be the reason why your printer isn’t working.
2. Reinstall the Printer Driver: Try uninstalling the printer from your system and reinstall the driver. Make sure you use the latest version of the driver, as outdated drivers can cause compatibility issues or cause errors.
3. Update Your Operating System: Outdated operating systems can also be a factor in driver compatibility issues, so make sure you update your OS to the latest version.
4. Check for Virus or Malware: If you think you might have caught a virus or malware, try scanning your computer using an anti-virus program to determine whether it is the cause of your printer not working.
5. Run Printer Troubleshooter: If you’re having trouble troubleshooting the issue on your own, try running the printer troubleshooter in Windows 10. This can help identify any potential issues related to the printer driver and offer you solutions.
6. Reset Your Printer: Resetting your printer is often a good way to fix issues that may be caused by hardware or software. To reset your printer, look for a “reset” button on the back or side of the device, then press it.
7. Contact the Printer Manufacturer: If all else fails, don’t hesitate to contact the printer manufacturer for additional support. They may be able to help you diagnose and resolve the issue you are having.
Following these steps should help you get your printer working again after installing a new driver. However, if nothing seems to work, it may be time to consider replacing your printer as it may no longer be compatible with your system.