There can be a few different reasons why your scanner is not showing up in Device Manager. First, it is important to make sure the scanner is properly connected and powered on. If your scanner is still not showing up, then it may be due to a driver issue or some other issue with your computer.
Driver Issue
If your scanner is not showing up in Device Manager, it could be due to a driver issue. If you recently installed a new operating system such as Windows 10, then you may need to download the correct drivers for your scanner. You should check the manufacturer’s website to see if there are any updated drivers available. If there are, then you should install them and then restart your computer. Upon restarting, the scanner should show up in Device Manager.
Incorrectly Installed Drivers
In some cases, the driver for your scanner may have been installed incorrectly. This could cause the scanner to not show up in Device Manager. In this case, you will need to reinstall the driver for your scanner. You should start by uninstalling the driver. Then, you should check the manufacturer’s website for the most recent driver available for download. Install the driver and then restart your computer. The scanner should now show up in Device Manager.
Hardware Conflict
It is also possible that your scanner is not showing up in Device Manager due to a hardware conflict. This occurs when two pieces of hardware that are connected to the same bus cause a conflict. To solve this issue, you will need to disconnect one of the pieces of hardware and then restart your computer. When the computer restarts, the scanner should show up in Device Manager.
Outdated Firmware
Finally, it is possible that your scanner is not showing up in Device Manager due to an outdated firmware version. To solve this issue, you will need to check the manufacturer’s website for the latest firmware version. Download the firmware and then follow the instructions to install it. Once the firmware has been installed, restart your computer and the scanner should show up in Device Manager.
If none of these solutions solve the issue, then it may be necessary to take your scanner to a professional for further diagnostics. Depending on the issue, the professional may be able to repair or replace the scanner.