There are a variety of reasons why a scanner may not be detected by Windows. Depending on the model and make of the scanner, it could be due to hardware issues, outdated drivers, compatibility issues, or incorrect settings. Below are some of the common reasons for a scanner not being detected by Windows.
Hardware Issues:
The majority of hardware related scanner issues are typically caused by a faulty connection. This can be from a problem with the port that it’s connected to or the cable connecting the two components. It’s also possible that a power surge or short-circuit has damaged the scanner. In such cases, the scanner will need to be replaced.
Outdated Drivers:
It’s possible that the scanner is not being detected due to a missing or outdated driver. This can be addressed by downloading the correct driver for the scanner from the manufacturer’s website and then installing it on the computer.
Compatibility Issues:
The scanner might not be compatible with the operating system installed on the computer. Some scanners require a specific version of Windows or higher, so users should check the system requirements on the manufacturer’s website prior to purchasing the scanner.
Incorrect Settings:
If the scanner is connected and powered on but still not detected by the computer, it’s possible that the settings are incorrect. This can be checked through the Device Manager and can be adjusted accordingly to match the correct configuration.
In some cases, the issue may still not be resolved even after checking all of the above points. This could be a sign of a more serious hardware issue that may require professional repair.