There can be a variety of reasons why your mouse and keyboard may not be responding. Below are some potential causes and solutions.
1. Cable or port issues: Make sure all the cables are correctly connected from both the mouse and keyboard to the correct USB port on the computer. If you’re using a wireless keyboard and mouse, ensure the batteries are fresh and that the USB receiver is connected properly and in good shape. If the keyboard and mouse are USB, try plugging them into different USB ports within the computer.
2. Driver problems: Outdated or faulty device drivers can lead to a range of issues, including mouse and keyboard not responding. Try updating the drivers for your mouse and keyboard by downloading the latest version from the manufacturer’s website.
3. System conflicts: On rare occasions, system conflicts can prevent a peripheral from working properly. Disconnect all other USB devices, restart your computer, and then reconnect the mouse and keyboard.
4. Windows power settings: If your computer will not wake up from sleep mode, it may be that the power settings on your computer have been configured incorrectly. Access the power settings in the control panel and adjust the settings so that the computer will always turn on when a USB device is plugged in.
5. Malware or viruses: Infection with a virus or malware can cause all kinds of strange symptoms, including a mouse and keyboard not responding. Make sure your computer is running an up-to-date antivirus program, and perform a full scan. If any malicious files are detected, delete them immediately.
6. Bad software: Software conflicts can also cause this issue. Check to see if any recent software installations or updates may be causing the problem. If you recently installed a program that caused the problem, uninstall it and then reinstall it.
7. Hardware damage: If your mouse and keyboard have been exposed to liquid, dust, or physical damage, they may not be functioning correctly. In this case, you may need to purchase new hardware.
By considering each of the above potential issues and their solutions, you should be able to get your mouse and keyboard working properly again.