If the driver software you are attempting to install is not compatible with Windows, there are a few steps you can take to try and resolve the issue:
1. Check for compatibility: Before installing any driver, it’s important to make sure that it is compatible with your version of Windows. Most driver software is listed on the manufacturer’s website with what versions of Windows it works with. Ensure that the driver version you have is supported by your Windows version before installing.
2. Update Windows: Make sure that your version of Windows is up-to-date. If it isn’t, update it to the latest version as soon as possible. Not only will this help with driver compatibility, but it will also ensure that your system has the latest security patches and bug fixes.
3. Install the latest driver version: If the driver you are installing is outdated, see if the manufacturer has released a newer version. Oftentimes, companies will release driver updates to fix compatibility issues. Download and install the latest version if it is available.
4. Download from the manufacturer: If the driver you need isn’t available on Windows Update, download it straight from the manufacturer’s website. Drivers from the manufacturer will usually be the most up-to-date, and likely to work with your version of Windows.
5. Install from the Device Manager: You can also attempt to install the driver from the Device Manager. You can access the Device Manager from the Control Panel. Find the device in the list and right-click it. Select ‘Update Driver’ and follow the steps to try to locate and install the driver.
6. Try a different version: If the driver still won’t install, you can try downloading an older version of the driver and see if it will work with your version of Windows. Be cognizant of the fact that you may be missing out on fixes and improvements made in the more current versions, but this workaround may be necessary until a compatible version is released.
7. Use a third-party tool: Another option is to use a third-party driver management tool, such as Snappy Driver Installer or Driver Booster. These programs can help identify missing or outdated drivers and help install the correct version for you.
8. Use an automated tool: There are several automated tools available that can help you troubleshoot and resolve driver compatibility issues. These tools can scan your system for missing and outdated drivers, and then find the correct driver for you and install it.
Using any of these methods may help you find a suitable driver for your PC which is compatible with your version of Windows. If all else fails, you may need to contact the manufacturer or contact Microsoft Support for assistance.