If you are experiencing an issue connecting your scanner to your computer, there are a few steps that you can take to try and get the connection back up and running.
1. Make sure that your scanner is properly connected to your computer. This includes making sure that all cables are firmly seated in both the scanner and your computer. If the cable is disturbed or damaged it might be worth replacing it.
2. Restart your computer and the scanner. Even if the connection between them is lost, restarting the components can sometimes help reset the connection.
3. Check the device drivers. The drivers are pieces of software that tell your computer how to communicate with your scanner. Without the correct drivers, your computer cannot communicate with your scanner. If drivers need to be updated, this can help restore the connection.
4. Check your firewall settings. The firewall on your computer can sometimes block connections between devices. If your firewall is blocking connections between your computer and your scanner, then it may require some tweaking of the firewall settings in order to establish the connection.
5. Check the USB port. The USB port on your computer may have an issue that is preventing the connection from working properly. Try using a different USB port to establish the connection.
6. Try different USB cables. Different cables can sometimes cause a wide variety of issues for a connection. If your cables are not functioning correctly, then replacing them could help restore the connection.
7. Reinstall the scanner software. The software that came with your scanner can sometimes become corrupted. If this happens then you may need to reinstall the software in order to get the connection working again.
8. Uninstall and reinstall the scanner. If none of the above steps work, then uninstalling and reinstalling the scanner could help to resolve any underlying issues that may be causing the connection problem.
These steps should help you to get your scanner’s connection to your computer restored. If none of these steps work, then you may need to contact the manufacturer of the scanner or your computer for further assistance.