If your computer crashes while installing a program, you should take the following steps in order to minimize any damage and ensure that the installation process runs smoothly.
1. First, disconnect the power cord to the computer, and if it is a laptop, remove the battery as well.
2. Next, make sure all other peripherals, such as external hard drives, printers or other external devices, are safely disconnected from the computer.
3. Once all devices have been safely disconnected from the computer, it’s time to restart the computer. Before doing so, check that the power cable is firmly connected and that the power in your house wasn’t cut during the crash.
4. After the computer has rebooted and you’ve logged in, go to the “Control Panel” in Windows. Here, you can start the System Restore tool, which will rollback the system to a previous working state. You may be asked to reboot the computer again to complete the process.
5. With the System Restore completed, try installing the program again. If it still crashes the computer, then contact the developer of the software for assistance.
6. If you are lucky, the program will install successfully this time. If so, open the program and check its settings to make sure everything is working properly.
7. Make sure to also check for any updates to the program, either by using the integrated update utility (if available) or by visiting the developer’s website.
8. Finally, periodically scan your computer for any viruses or malware. Programs crashing your computer can be a sign of an infection, so make sure to take the necessary steps to protect yourself. You can use any number of anti-virus programs to scan the computer. It’s also a good idea to run a scan with Malwarebytes, which can detect and remove malware that reputable anti-virus programs are not able to detect.
By taking these steps, you should be able to get your computer up and running again and have the program you were attempting to install successfully running on your computer.