When Windows does not detect a newly installed graphics card, it can be an extremely frustrating experience. Thankfully, there are several troubleshooting steps you can take to help rectify the issue.
1. Check to make sure you have the correct drivers installed: The first step in troubleshooting a graphics card problem is to make sure you have the correct drivers installed for your specific graphics card model. To do this, go to the manufacturer’s website and search for the most recent version of the driver for your graphics card. If the drivers on the site don’t match up with the card you have installed, then you may need to download a different version of the driver before continuing.
2. Try uninstalling and reinstalling the graphics card: If you’ve installed the correct drivers but Windows still isn’t detecting your graphics card, then try uninstalling and reinstalling the graphics card completely. To do this, simply right-click on the device in Device Manager and select “Uninstall.” After that, reboot your computer, and then reinstall the graphics card by following the instructions provided by the manufacturer.
3. Run a diagnostic scan through Windows: If you’re still having issues after uninstalling and reinstalling the graphics card, then it’s time to run a diagnostic scan through Windows. To do this, open up Command Prompt, type the command “sfc /scannow,” and hit enter. This will scan for any potential problems with your system and fix them for you automatically.
4. Run a hardware troubleshooter: If the previous steps haven’t worked, then it’s time to run a hardware troubleshooter. To do this, open up Control Panel and click on “Troubleshooting.” From here, you should see a list of all the hardware on your system. Select the one related to your graphics card, and let Windows walk you through the troubleshooting process.
5. Power cycle your system: As a last resort, try power cycling your system. This will reset the system, and may help jog Windows into recognizing your graphics card. To do this, simply shut down your computer and unplug all the power cords. Leave it unplugged for a few minutes, and then plug everything back in and boot your computer up again.
If none of these troubleshooting steps have helped, then you may need to contact the manufacturer or check for any BIOS updates that may be available for your system. Additionally, you may want to contact a professional for further assistance.