If your scanner is not being recognized by Windows, it’s possible that the driver software has not been installed properly or is outdated. If this is the case, then you should first try reinstalling the driver software. Make sure to get the correct driver software for your specific model of scanner.
You should also make sure that your scanner is properly connected to the computer and is powered on. If the scanner still isn’t being recognized by Windows, then you should check to see if it is compatible with your version of Windows. Some scanners may require an update for compatibility.
If your scanner is compatible with your version of Windows, then you can try uninstalling the driver software and reinstalling it again. You should also try uninstalling the scanner from your Device Manager and then rebooting your computer. After the reboot, the scanner will be installed again, and Windows should recognize it.
If all of the above fails, then you should try to update the BIOS of your computer. The BIOS is responsible for recognizing hardware, so updating it can sometimes resolve the issue.
If none of these methods work, then you may need to contact the manufacturer of the scanner to see if they have any other suggestions. They may have special software or drivers that you can use to make your scanner compatible with your system.
Overall, if your scanner is not being recognized by Windows, then you should check to see if the driver software is up-to-date, double-check all hardware connections, make sure the scanner is compatible with your version of Windows, uninstall and reinstall the drivers, update the BIOS, or contact the manufacturer for help.