What do I do if my computer cannot detect my wireless network?

1. Check your Wireless Router
If your computer is not detecting your wireless network, the first step should be to check the device that is broadcasting the wireless signal – your wireless router. Make sure your router is powered on and all the lights are illuminated. If they are not, then you should check the power cord and make sure it is securely plugged into the back of the router and the wall outlet.

2. Check the Network Name
Once you’ve confirmed that your router is on, you will want to check the network name (SSID) that the router is broadcasting. Most routers have a setting that allows you to hide your network, so if you find that this option is checked, uncheck it. If the router is broadcasting a different network name than the one you are trying to connect to, you will need to change the SSID in the router settings to match the one you are trying to connect to.

3. Reset the Router
If the above steps have not resolved the issue, you may need to reset the router as a last resort. To do this, press and hold the reset button on the back of the router for 10-15 seconds. This will reset the router back to its factory default settings. Once the reset has been completed, you’ll need to reconfigure the router with your network settings.

4. Check Your Wireless Adapter
If resetting the router does not resolve the issue, then you may need to check the wireless adapter on your computer. Most modern computers come with built-in wireless network cards, but if yours does not, you may need to purchase an external USB wireless adapter.

5. Update or Reinstall the Wireless Drivers
The next step would be to update or reinstall the wireless adapter drivers on your computer. The easiest way to do this is to go to the manufacturer’s website and download the latest drivers for your specific model. If you are unsure how to do this, consult your computer’s user manual or contact the manufacturer’s customer service department for assistance.

6. Check Your Wireless Settings
Once you have installed the latest drivers for your wireless adapter, you will want to check the wireless connection settings on your computer. In most cases, these settings can be accessed from the Control Panel or by clicking on the wireless icon in the system tray. Make sure the correct wireless network is selected and that the correct encryption type is being used.

7. Check the Antenna Position
In some cases, the issue may be caused by the position of the wireless antenna on the router. If the antenna is not positioned properly, it may cause the wireless connection to be weak or intermittent. It is best to position the antenna in an upright position as high as possible in order to get the strongest connection.

8. Check Your Firewall Settings
Sometimes, your firewall settings could also be blocking the connection. If this is the case, you will need to check the settings in your firewall software and make sure the wireless connection is allowed. You can also try temporarily disabling the firewall to see if that resolves the issue.

9. Contact Your Internet Service Provider
If you have tried all of the above steps and you still cannot detect your wireless network, then it is likely an issue with your internet service provider. You will need to contact them and let them know of the issue. They will be able to run some tests to diagnose the problem and help you resolve it.