The most likely issue if your scanner does not print any documents is a hardware or software issue.
Hardware issues could be problems with the scanner itself, such as a paper jam or a faulty connection on the device. It could also be a problem with the printer, such as an empty ink cartridge or a mechanical malfunction.
Software issues could range from incorrect scanner driver settings to incompatible drivers, or even outdated software on your computer. In either case, running a scan-related diagnostic test can help you identify the exact nature of the problem.
If the issue is hardware-related, checking the connections between the scanner and the printer, and ensuring that all cables are connected correctly, may be enough to resolve the problem. If it is a paper jam, then the jammed paper needs to be removed.
If the issue is software-related, updating the printer or scanner drivers on your computer can fix the problem. The drivers are responsible for translating the digital data on your computer into recognizable commands that the printer and scanner can understand. If the driver is outdated, the scanner won’t be able to interpret the data correctly, resulting in inaccurate scans or prints. To update the drivers, you should check the manufacturer website for the most up-to-date versions of the drivers.
Finally, if you are unable to identify and resolve the problem with your scanner, contacting the manufacturer’s customer service department may be the best way to find the solution.