Unexpected restarts are a common problem with computers and can be caused by a number of different issues. While this issue can be frustrating, there are several things you can try to help resolve the problem and get your computer running again.
1. Check for Windows Updates
One of the most common causes of unexpected restarts is an out-of-date version of Windows. Outdated versions of Windows can contain bugs or vulnerabilities which can cause the computer to restart unexpectedly. Therefore, it is important to check for and install any available Windows updates, as these may fix the issue. You can check for and install Windows updates by going to your computer’s ‘Update & Security’ settings.
2. Check for Driver Updates
Outdated drivers can also cause unexpected restarts, as they can cause conflicts or compatibility issues with your hardware. To check for and install driver updates, visit the manufacturer’s website and look for downloads related to your specific model and operating system. Some computer manufacturers will also have a dedicated driver update utility which you can run to find and install the latest drivers.
3. Disable Automatic Restart
By default, Windows is configured to automatically restart after certain errors occur, such as a blue screen of death. This can lead to unexpected restarts due to errors that would otherwise be ignored. To disable this feature, open the ‘System Properties’ window (Right click on ‘Computer’ >select ‘Properties’) and go to the ‘Advanced’ tab. Here, you will find the ‘Startup and Recovery’ section, where you can uncheck the box next to ‘Automatically restart’.
4. Reset BIOS/UEFI Settings
In some cases, unexpected restarts may be caused by incorrect settings in your computer’s BIOS or UEFI. Incorrect BIOS settings can cause the computer to become unstable and restart unexpectedly. To reset your BIOS/UEFI settings, enter the BIOS menus and navigate to the ‘Load Setup defaults’ option. This will set all settings back to their defaults, which should resolve the problem.
5. Scan for Viruses and Malware
Viruses and other malicious software can cause unexpected restarts, as they can corrupt or damage important system files. To make sure your computer is free from viruses and malware, install and run a full system scan using a reliable anti-virus program. Additionally, you can use a program such as AdwCleaner to scan for and remove unwanted programs and toolbars.
6. Perform a System Restore
If all else fails, then you may need to perform a system restore. A system restore will take your computer back to a previous point in time, allowing you to undo any recent changes which may have caused the problem. To perform a system restore, open the ‘System Restore’ utility (in the Control Panel) and follow the on-screen instructions.
These are just some of the steps you can take to try and resolve unexpected restarts. If the issue persists, then it may be best to contact a professional for advice, as the issue could be due to a more complex problem.