How do I troubleshoot my graphics card when it is frozen?

1. Check Your Computer’s Power Supply

If your computer is experiencing a frozen graphics card, the first step you should take is to check the power supply to ensure that it is working properly. If your power supply is not providing sufficient power to the graphics card, then it can cause the card to freeze. To check the power supply, disconnect the power cord from the back of the computer and then switch off the computer’s power switch. Then, open the computer case and check the power supply. Make sure all the connections are secure, the cord is supplying adequate power, and that the fan is running. If any of these components are not in proper working condition, you may need to replace the power supply.

2. Make Sure Your Graphics Card Is Properly Installed
If the power supply checks out, the next step is to make sure that the graphics card is properly installed into the computer. Take a look at the graphics card to make sure that it is securely placed into the slot and that all of the pins and connectors are properly connected. Before installing the graphics card, however, you should consult the manual or instructions provided with the card. If you are unsure of how to properly install the graphics card, then it is best to seek the help of a computer professional.

3. Update Your Graphics Card Drivers
If the graphics card is installed correctly, the next step is to update your graphic cards drivers. Outdated drivers can cause a variety of issues, including the graphics card freezing. You can find updated drivers on the manufacturer’s website. Once you have downloaded the updated driver, make sure that you follow the instructions carefully when installing the driver.

4. Check for Overheating
Sometimes a frozen graphics card is caused by overheating. To check for this, unplug the computer and then open the computer case. Inspect the graphics card for any dust buildup, as dust can impede the cooling fans performance. If there is a lot of dust, use compressed air to blow it out. Additionally, you should check that the fan on the graphics card is working properly. If the fan isn’t spinning, you may need to replace it. As an additional measure, you can use a thermal paste between the graphics card and its case to help dissipate heat.

5. Remove and Reinstall the Graphics Card
If none of the above steps have worked, the final step is to remove and reinstall the graphics card. First, turn off the computer and disconnect the power cord and then remove the graphics card from its slot within the computer. Unscrew the screws attaching it to the case, as well as any screws from the bottom of the card. Once all the hardware has been removed, wipe down the card with a lint-free cloth. This will help remove any dust or other debris that may be causing the card to overheat. Once the card has been wiped clean, reinsert it into the computer and reattach all the necessary hardware.

6. Troubleshoot Further With System Restore
If the above steps still have not resolved the issue of a frozen graphics card, then you may have to use system restore. System restore enables you to revert your computer to a previous state, which can help undo any recent changes you’ve made that may have caused the graphics card to freeze. To use system restore, open the control panel and then select “system and security”. Next, click on the “system protection” tab and then click on the “system restore” button. Finally, select a restore point prior to the graphics card freezing and follow the onscreen instructions to complete the process.