There are a few steps that you can take in order to troubleshoot and fix a scanner that isn’t detecting the correct scanner driver.
1. Check your connection
The first step is to make sure that your scanner is correctly connected to your computer. Check the cables and make sure they are secure. Also, make sure that you are using the correct port on your device. If your scanner is using a USB port, make sure that you have updated the drivers for it.
2. Update Your Scanner Driver
If your scanner is not detecting the correct scanner driver, it is likely that you need to update the driver. The best way to do this is to go to the manufacturer’s website and download the most recent driver. Make sure to follow their instructions carefully, as improperly installed drivers can cause more problems than they fix. Once the driver is successfully installed, restart your computer and try again.
3. Use a Driver Scanning Software
If you are still having trouble with your scanner after updating the driver, you may want to try a driver scanning software. These third-party programs will scan your computer for outdated or corrupt drivers, allowing you to quickly update them and resolve any issues. You can find a variety of these programs online, including free ones such as IObit Driver Booster.
4. Uninstall and Reinstall
If none of the previous solutions work, you may need to completely uninstall and reinstall the scanner driver. To do this, go to the Device Manager in Windows and look for the entry for your scanner. Right click it and select ‘Uninstall’. Reboot your computer, then re-download the latest driver from the manufacturer’s website and install it.
5. Contact Technical Support
If all else fails, contact the manufacturer’s technical support. Most OEMs will be able to provide assistance and advice on how to resolve your issue.
Following these steps should help you fix a scanner that is not detecting the correct scanner driver. However, if the problem persists, you may need to replace the scanner with a new one.