1. Gently Rock The Scanner Back And Forth
2. Disconnect From Power Source
3. Check For Visible Objects
4. Open The Lid
5. Remove Visible Objects
6. Close The Lid
7. Re-Connect To Power Source
8. Make Sure Sheet Film Is Placed Properly
9. Press The ‘Start’ Button Or Feed Button
10. Look Out For Jam Reset Message
11. If You See A Jam Reset Message
12. Turn Off The Scanner
13. Remove The Back Cover
14. Remove Any Visible Objects That Are Blocking The Path Of The Document
15. Replace The Back Cover
16. Reconnect The Power Cable
17. Test The Scanner
18. If You Still Face Jams, Try Replacing The Stand-Alone Input Tray
19. If The Issue Persists, Contact Technical Support
20. Check Settings In The Scanner Software
21. Re-start The Scanner
22. Make Sure The Scanner Is Clean
23. Make Sure The Rollers Are Clean And Lubricated
24. Make Sure The Lens And Sensor Are Clean
25. Make Sure Scanning Resolution Is Set Correctly
26. Make Sure The Document Thickness Is Not Exceeding Maximum Limits
27. Make Sure The Document Is Flat
28. Reduce The Document Size
29. Update The Scanner Drivers
30. Restart The Computer
31. If You Are Using Windows OS, Try Installing The Latest Version Of Twain Driver
32. Use A Firmly Pressed Hard Copy Document
33. Readjust The Placement Of The Document On The Glass Plate
34. Lower The Setting Of The Image Quality
35. Increase The Image Resampling Rate
36. Make Sure The Duplex Option Is Enabled
37. Reinstall The Software
38. Make Sure The Network Adapter Is Configured Properly
39. Run A Scanner Calibration
40. Try Scanning Your Document With Another Scanner