1. Ensure the mouse is plugged in correctly. If you are using a wired mouse, ensure that the cord is securely connected to the back of your computer and the mouse itself.
2. Verify the batteries in a wireless mouse are fresh. If you’re using a laser or optical mouse, replace the batteries or rechargeable battery packs. If you’re using a mechanical mouse, verify that the rollers inside are properly spinning.
3. Update the driver for your mouse. If your mouse was included as part of a system build or retail purchase, you should be able to find a corresponding driver on the manufacturer website.
4. Check the connection if you are using a wireless mouse. Wireless mice usually require a connection to be re-established when first turned on. This may involve pressing a “pairing” button on the bottom of the mouse or locating the mouse in the device manager of your computer.
5. Test basic functions. Once the mouse is connected, test the primary buttons and scroll wheel. Move the mouse around to see if it is tracking properly. If the mouse is too slow or fast, you should be able to adjust the sensitivity settings.
6. Check functionality in various programs. Open up a few different programs or browsers to check that the mouse is working in all the places you need it to. For example, you can test it in a word processing program like Microsoft Word by moving the cursor and clicking the buttons.
7. Check for obstructions. It is possible for a mouse to malfunction if there are any objects blocking the sensor or preventing it from registering movement. Make sure that your mouse is clean and free of dust or debris.
8. Perform a “clean boot” to identify conflicts. A clean boot is a method used to identify conflicts between programs or services that are running on the computer. To perform a clean boot, restart your computer with minimal services and programs running.
9. Replace the mouse if necessary. If all other attempts to troubleshoot your mouse have failed, it may be time to purchase a new one. When choosing a replacement, make sure to consider the type (laser or optical) and form factor (wireless or wired).
10. Contact the manufacturer for technical support. If you’re still experiencing issues, contact the manufacturer of your mouse for additional technical support. Most manufacturers offer live chat and email options to help troubleshoot problems with their products.