If your display stops working, there are a variety of steps you can take to troubleshoot the problem. This guide will walk you through some of the most common solutions for addressing display issues.
1. First, power cycle your monitor: Unplug the power cord from both your monitor and the wall outlet, then plug them back in. If the issue persists, proceed to the next step.
2. Check your display’s connections: Make sure all cables connected to your monitor are securely attached. Make sure the power cable is firmly plugged into the wall outlet as well as your device. Additionally, if you are using an HDMI, DisplayPort, or other type of video connection make sure these cables are secure and properly seated.
3. Check the device’s settings: If the cables are secured and the power is on, make sure the display settings are correct. Go to the display settings in your device’s operating system and look at the resolution, refresh rate, and color settings. Make sure they are set to the recommended values for your display. If necessary, reset the settings back to their default values.
4. Try a different connection: If the display still isn’t working, try connecting it to another monitor or device. If the display works on another monitor or device it indicates that the issue is likely with the original display connection or settings.
5. Check for loose hardware: If your display is not responding to any of the above solutions, you may have a hardware issue. Open the case of your device and check the internal hardware for any obvious physical damage. Check for loose wires or connectors and make sure the display controller chip is properly seated.
6. Reset your display’s firmware: If you are still experiencing display issues, you may need to reset your display’s firmware. To do this, access your display’s control panel and select “factory reset”. Follow the instructions on the screen to reset the display’s firmware.
7. Replace the display: If all of the above solutions fail, you may need to replace the display. Make sure you purchase a display that is compatible with your device and has the same connection type and resolution as the original display. Install the new display according to the manufacturer’s instructions and check the display again.
If none of the above solutions work and you feel like your display has a hardware fault, contact customer support for further assistance.