1.Firstly, ensure the keyboard is firmly plugged into the computer. If it is wireless, make sure the batteries are fresh and the receiver is properly plugged in.
2.Check to make sure the keyboard is compatible with your computer’s operating system. Some keyboards only work with certain versions of Windows.
3.Reboot the computer. This can often resolve many common issues.
4.Ensure that the correct language is set for the keyboard. Click on Start > Control Panel > Regional and Language Options. Go to the Keyboards and Languages tab and select the correct language for the keyboard.
5.If the keyboard still isn’t responding, check to see if the keyboard works in another application such as Notepad or Word. If it does not, then the keyboard is likely defective.
6.Ensure that no special keys such as the Num Lock, Caps Lock, Scroll Lock, or Insert keys are accidentally pressed. Unplugging the keyboard and plugging it back in can also help reset any accidental key presses.
7.Check the Device Manager to ensure the computer is recognizing the keyboard. Right-click on My Computer, click Properties and then click on the Hardware tab. Select Device Manager. Expand the Keyboards section and look for any yellow exclamation marks. If present, right-click the listed item and select Update Driver Software. Follow the prompts on screen to install the latest software driver for the keyboard.
8.Make sure the keyboard is enabled. Right-click on My Computer, select Properties and then click on the Hardware tab. Select Device Manager. Expand the Keyboards section and look for a red x next to the device name. If present, the keyboard is disabled. Right-click the listed item and select Enable.
9.If the keyboard still isn’t responding, try using a different keyboard. If the new keyboard works, then the old keyboard is likely defective and needs to be replaced.
10.Go to the manufacturer’s website and download the latest software drivers for the keyboard. Install the drivers and restart the computer.
11.Uninstall any recently installed software that may cause conflicts with the keyboard. Also check if there are any running programs that could possibly conflict with the keyboard.
12.Perform a virus scan. Malware can interfere with the keyboard’s functioning.
13.Check the BIOS settings to make sure the keyboard is enabled there. To access the BIOS, turn off the computer and then press the appropriate key while restarting the computer (usually F2). Look through the settings and make sure the keyboard is enabled.
14.If none of the above suggestions work, you may need to replace the keyboard.