If your keyboard isn’t working correctly, you will likely want to troubleshoot the issue as quickly as possible so that you can get back to your work as soon as possible. There are a few steps you can take to try to fix the issue and make your keyboard work properly.
1. Check Your Connections
The first thing you should do when your keyboard isn’t working is to check all of the connections between the keyboard and computer. Check your keyboard’s USB cable connection to make sure it’s firmly plugged into both the keyboard and the computer. If your keyboard connects via Bluetooth, check to make sure the device is connected properly and that your computer has the latest drivers installed.
2. Check For Hardware Issues
There could be an issue with the physical hardware of the keyboard, so look for any damages or malfunctions with the keys and other physical components. If certain keys aren’t working or you notice that the keys feel sticky, you may need to clean the keyboard or replace it. You may also want to try unplugging the keyboard, waiting a few minutes, and then plugging it back in to see if this resolves the issue.
3. Adjust Keyboard Settings
Another cause of keyboard malfunction could be related to settings on your computer. Go to the Keyboard settings in your computer’s Control Panel or System Preferences and make sure that they match the layout of your physical keyboard. You can also try running a diagnostic tool such as the Microsoft Hardware and Devices Troubleshooter.
4. Restart Your Computer
Sometimes a simple restart of your computer can get your keyboard working again. Restarting your computer will reset any temporary settings causing the keyboard to malfunction. If this doesn’t work, try restarting your computer in Safe Mode in case there are any conflicting programs causing the problem.
5. Disable Unnecessary Programs
If the above steps have not fixed your keyboard issue, it may be necessary to disable certain programs. Some programs can interfere with the functioning of your keyboard. Try disabling as many unnecessary programs as you can before restarting your computer again to see if this helps.
6. Update Drivers and Firmware
If disabling unnecessary programs hasn’t worked, your drivers may be outdated. Go to the manufacturer’s website and download the latest drivers and firmware updates for your keyboard. If you’re using a USB keyboard, consider downloading a driver update tool such as Driver Booster to automatically scan your system and update any outdated drivers.
7. Replace Your Keyboard
If all else fails and none of the above solutions have fixed your keyboard issue, there could be an underlying hardware issue. In this case, you may need to purchase a new keyboard. If you’re using a wireless or Bluetooth keyboard, consider purchasing a wired keyboard as they’re typically more reliable and less prone to connection issues.
Following these seven steps should help you troubleshoot any issues with your keyboard and get it working again. If you’re still experiencing problems with your keyboard, you may need to contact a computer repair specialist for further assistance.