There are a number of reasons why your mouse cursor may be unresponsive. The most common cause is a software or hardware issue, but it could also be the result of a virus or malware infection.
Software Issues
One of the most common causes of an unresponsive mouse cursor is outdated or faulty software. If you have recently installed any new programs or updated existing ones, this could be the root of your problem. To check if software is causing an issue, try uninstalling any recently-installed programs and double-check any updates you’ve done to existing programs. If that doesn’t help, you can also try restoring your computer to a previous date when your mouse cursor was working correctly.
Hardware Issues
Hardware issues can also cause an unresponsive mouse cursor. These issues can include bad USB ports, worn out batteries, or a failing mouse. If your mouse is wirelessly connected to your computer, try reconnecting it or replacing the batteries. If your mouse is wired, try connecting it to a different USB port. If you’re still having problems, it may be a sign that your mouse is failing and you’ll need to purchase a new one.
Viruses & Malware
Viruses and malware can also cause your mouse to become unresponsive. If your computer has been infected, you will likely notice other symptoms such as slow performance, unexpected popups, or other strange behavior. If you think you might have a virus or malware infection, you should run a scan using antivirus software. If the scan finds an infection, be sure to follow the instructions for cleaning it up.
If you’ve tried all of the above and your mouse cursor is still unresponsive, it could be due to a more serious underlying issue like a faulty mouse or driver. In this case, you’ll likely need to contact customer service or a tech specialist to get at the root of the problem.