The most common reason why a mouse or keyboard may not be working in Windows is due to a lack of compatibility with the operating system or device. This can occur when the mouse or keyboard is too old, or if it is not designed for use with Windows. There are a few different methods for troubleshooting this issue.
1. Check for Driver Updates –
If you are running an older version of Windows, then the mouse or keyboard may not be supported by the operating system. To check for driver updates, open the Device Manager from the Control Panel and select the appropriate device (either mouse or keyboard). Right-click on the device and select “Update driver”. If an updated driver is available, then it will be downloaded and installed automatically.
2. Install any Necessary Software –
In some cases, mice and keyboards require special software to be installed before they will work with Windows. Check the manufacturer’s website to see if any special software is required. In some cases, a driver disc or USB stick may have been included with the device.
3. Check that the Device is Plugged In –
Sometimes a mouse or keyboard simply needs to be plugged in correctly. Make sure that the device is securely connected to the computer, either via USB or PS/2 port. If it is wireless, ensure that the USB receiver is connected properly and that the batteries (if applicable) are working.
4. Clean the Connectors –
If the device is connected properly, then it may simply need to be cleaned. Dust and debris can build up over time and interfere with the connection. Unplug the mouse or keyboard, then use compressed air to thoroughly clean out any dust or debris from the connectors.
5. Try Another Device –
If none of these steps fix the issue, then it is possible that the device is faulty. To test this, try connecting a different mouse or keyboard (if possible). If the new device works, then the previous one may need to be replaced.
These are the most common causes of mouse or keyboard not working in Windows. If you’re still having trouble after trying all of these methods, then it may be necessary to contact the device’s manufacturer for further assistance.